Insurance Agent Client Conflict Checklist

Conflict Identification Does the agent have a personal or financial interest in this client? Has the agent represented another party with opposing interests? Has the client disclosed any previous disputes or claims? Are there any family or business relationships involved? Is the agent’s compensation potentially affected by the advice given? Has the agent provided services to competitors of the client?

Conflict Assessment Has the potential conflict been discussed with the client? Has the potential conflict been evaluated for material risk? Are there any legal or regulatory considerations? Has independent advice been recommended to the client?

Conflict Resolution Has the conflict been adequately disclosed to all parties? Was written consent obtained from the client? Are safeguards in place to manage or avoid the conflict? Is ongoing monitoring of the conflict necessary?

Notes

Date and Agent Signature