Broadband Outage Response Feedback
Name
Email
Location
Service ID (optional)
Date of Outage
Outage Duration (approx.)
How would you rate our communication regarding the outage?
Excellent
Good
Fair
Poor
How would you rate the timeliness of the response?
Excellent
Good
Fair
Poor
How would you rate the resolution of your issue?
Excellent
Good
Fair
Poor
Additional Comments or Suggestions