Critical Application Network Disruption Report
1. Incident Information
Date/Time of Incident
Reported By
Application(s) Affected
Location
2. Description of Disruption
Describe the nature and scope of the disruption
3. Impact Assessment
Impacted Users/Departments
Business Impact
4. Actions Taken
Immediate Actions/Responses
5. Resolution
Resolution Steps
Service Restoration Date/Time
6. Root Cause Analysis
Root Cause
7. Preventive Measures
Steps to Prevent Future Occurrences
8. Additional Notes
Notes / Comments