International Roaming Service Issue Report
Customer Name
Contact Number
Email Address
Account & Service Details
Account/Subscriber Number
Current Country (Where Issue Occurred)
Visited Network Name (if known)
Date of Arrival
Date/Time Issue Experienced
Issue Details
Issue Type
No Service
Cannot Receive Calls/SMS
Cannot Make Calls/SMS
Cannot Use Data
Other
Issue Description
Troubleshooting Steps Taken
Actions Already Tried
Device Model & OS Version
SIM Card Type
Physical SIM
eSIM