Fiber Optic Connection User Experience Survey
Name
Email
Location
How long have you used our fiber optic service?
Less than 6 months
6-12 months
1-3 years
More than 3 years
How would you rate your overall satisfaction?
1
2
3
4
5
Which features do you use? (Select all that apply)
Internet
TV
Phone
Other
How would you rate the reliability of the connection?
Very Poor
Poor
Average
Good
Excellent
How would you rate the speed of the connection?
Very Poor
Poor
Average
Good
Excellent
How would you rate our customer support?
Very Poor
Poor
Average
Good
Excellent
What improvements would you like to see?
Additional Comments