VoIP Call Quality Assessment Questionnaire
Date of Call:
Time of Call:
Call Duration (minutes):
Caller Name/ID:
Callee Name/ID:
How would you rate the overall quality of the call?
1
2
3
4
5
Did you experience any of the following during the call? (Check all that apply)
Echo
Delay
Distortion
Dropout
Noise
Other
Voice Clarity:
Excellent
Good
Fair
Poor
Was the call disconnected unexpectedly?
Yes
No
Additional Comments: