Software Vendor Assessment Checklist

Vendor Information
Company Name
Contact Person
Email
Phone
Website
General Information
Product/Service Name
Product Description
Years in Business
Clients/References
Technical Assessment
Supported Platforms/OS
Integration Capabilities
Deployment Model (Cloud/On-premises)
Scalability
System Requirements
Security & Compliance
Data Encryption
Compliance Certifications
Data Privacy Policy
User Authentication & Access Control
Disaster Recovery
Support & Maintenance
Support Availability (Hours/Channels)
Service Level Agreement (SLA)
Software Updates/Patches
User Training
Documentation
Pricing & Licensing
License Type
Initial Costs
Recurring Fees
Additional Costs