Internal Communication Audit Checklist

1. Communication Channels

• All current internal communication channels are documented
• Usage and effectiveness of each channel is regularly reviewed
• Employees are aware of available channels
• Channels are fit for purpose

2. Message Content and Clarity

• Key messages are clearly defined
• Messages are tailored for different audiences
• Communication is free from jargon
• Critical information is easy to find

3. Feedback and Engagement

• Feedback mechanisms are in place
• Employee engagement is monitored
• Feedback is acknowledged and acted upon
• Two-way communication is encouraged

4. Accessibility

• Information is accessible to all employees
• Language, format, and channels accommodate all needs
• Archived or past communications are available if needed

5. Measurement and Analysis

• Communication effectiveness is regularly measured
• Data is collected and analyzed
• Findings inform improvements

General Comments

Recommendations