| Task | Completed (✔/✘) | Notes |
|---|---|---|
| Identify crisis type and scope | ||
| Determine urgency and key impacts | ||
| Gather essential facts |
| Task | Completed (✔/✘) | Notes |
|---|---|---|
| Alert crisis communication team | ||
| Notify leadership and stakeholders | ||
| Assign roles and responsibilities |
| Task | Completed (✔/✘) | Notes |
|---|---|---|
| Craft initial key messages | ||
| Review and approve content | ||
| Prepare FAQs and talking points |
| Task | Completed (✔/✘) | Notes |
|---|---|---|
| Select communication channels | ||
| Schedule message distribution | ||
| Monitor time-sensitive updates |
| Task | Completed (✔/✘) | Notes |
|---|---|---|
| Monitor feedback and responses | ||
| Issue timely updates as needed | ||
| Document and review communication process |