B2B Customer Feedback Collection Questionnaire
Company Name
Contact Person
Contact Email
Industry
Experience with Our Product/Service
How long have you been using our product/service?
< 3 months
3-12 months
1-3 years
> 3 years
How satisfied are you with our product/service?
1
2
3
4
5
What do you like most about our product/service?
What aspects could be improved?
Support & Communication
How would you rate the quality of our customer support?
1
2
3
4
5
Any comments on our communication?
Future Relationship
How likely are you to continue using our product/service?
1
2
3
4
5
Would you recommend us to other businesses?
Yes
No
Other comments or suggestions