Data Center Outage Incident Report

Incident Details

Date and Time Detected Location / Data Center Name Systems/Services Impacted Incident Description

Detection & Response

How was the incident detected? Actions Taken (Immediate Response) Escalation Details

Root Cause Analysis

Preliminary Root Cause Resolution Steps Time to Resolution (from detection to full recovery)

Impact Assessment

Duration of Outage Customers/Stakeholders Affected Business Impact

Follow-up & Preventive Actions

Lessons Learned Preventive Actions / Recommendations