Data Center Outage Incident Report
Incident Details
Date and Time Detected
Location / Data Center Name
Systems/Services Impacted
Incident Description
Detection & Response
How was the incident detected?
Actions Taken (Immediate Response)
Escalation Details
Root Cause Analysis
Preliminary Root Cause
Resolution Steps
Time to Resolution (from detection to full recovery)
Impact Assessment
Duration of Outage
Customers/Stakeholders Affected
Business Impact
Follow-up & Preventive Actions
Lessons Learned
Preventive Actions / Recommendations