B2B Client Satisfaction Survey
Company Information
Company Name
Contact Person
Position/Title
Email
Part 1: Product & Service Evaluation
How satisfied are you with the quality of our products/services?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Timeliness of delivery:
Excellent
Good
Average
Poor
Areas for improvement:
Part 2: Customer Service
How would you rate our customer service?
Excellent
Good
Average
Poor
Please share any feedback on the support you received:
Part 3: Overall Experience
How likely are you to recommend our company to others?
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
What future needs can we support you with?
Additional Comments