Fast Food Outlet Mystery Shopper Feedback Sheet
Date of Visit
Time of Visit
Outlet Location
Service
Was the staff friendly and greeted you?
Yes
No
Waiting Time (minutes)
Was your order accurate?
Yes
No
Cleanliness
How clean was the outlet?
Very Clean
Acceptable
Not Clean
Restroom Cleanliness (if applicable)
Very Clean
Acceptable
Not Clean
N/A
Food Quality
Food presentation
Excellent
Good
Poor
Food temperature
Hot
Warm
Cold
Additional Comments
Comments / Suggestions