Electronics Retailer Mystery Shopper Evaluation

Store Information

Store Name Location Date of Visit Time of Visit Mystery Shopper Name

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Store Appearance

Cleanliness Excellent Good Average Poor Organization of Products Excellent Good Average Poor Comments

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Staff Interaction

Did staff greet you? Yes No Were you offered assistance? Yes No Staff product knowledge Excellent Good Average Poor Comments

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Product Availability

Were the products you were looking for available? Yes No Comments

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Checkout Experience

Wait time at checkout Under 2 minutes 2-5 minutes 5+ minutes Staff efficiency at checkout Excellent Good Average Poor Comments

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Overall Impression

Would you recommend this store? Yes No Further Comments