Comic Book Shop Mystery Shopper Evaluation Form
Shop & Shopper Details
Shop Name
Shop Location
Date of Visit
Time of Visit
Your Name/ID
Store Appearance
Cleanliness
1
2
3
4
5
Organization
1
2
3
4
5
Comments
Staff Interaction
Greeting & Friendliness
1
2
3
4
5
Product Knowledge
1
2
3
4
5
Helpfulness
1
2
3
4
5
Comments
Product Selection
Variety of Comics
1
2
3
4
5
Product Availability
1
2
3
4
5
Comments
Checkout Experience
Efficiency
1
2
3
4
5
Politeness
1
2
3
4
5
Comments
Additional Observations
What did you like most about this comic book shop?
Suggestions for improvement