Craft Supply Shop Mystery Shopper Evaluation Form

Visit Details

Shop Location Evaluator Name

Exterior & Entry

Was the store exterior clean and well-maintained? Yes No Comments Was the entrance inviting and accessible? Yes No Comments

Store Appearance & Organization

Rate the overall cleanliness of the store. Excellent Good Average Poor Are aisles clear and easy to navigate? Yes No Are products well-stocked and organized? Yes No Comments

Staff Interaction

Were you greeted upon entering? Yes No Did staff offer assistance? Yes No How would you rate staff friendliness? Excellent Good Average Poor Did staff have knowledge of products? Yes No Not Sure Comments

Product Selection

Rate the variety of craft supplies available. Excellent Good Average Poor Were sale items clearly marked? Yes No Not Observed Comments

Checkout Experience

Rate the checkout speed. Excellent Good Average Poor Was the cashier courteous? Yes No Comments

Overall Impression

Overall, how would you rate your experience? Excellent Good Average Poor Would you recommend this shop to others? Yes No Additional Comments