Athletic Footwear Store Mystery Shopper Evaluation Form

Store & Visit Information

Store Name/Location Date of Visit Time of Visit Mystery Shopper Name/ID

Was the store exterior clean and inviting?

Yes No

Comments

Was the sales floor clean and well-organized?

Yes No

Were displays neat and stocked?

Yes No

Comments

Were you greeted upon entering?

Yes No

Did staff offer assistance?

Yes No

Were staff friendly and knowledgeable?

Yes No

Comments

Did you find the athletic footwear styles you were looking for?

Yes No

Was your preferred size in stock?

Yes No

Comments

Was the checkout area organized?

Yes No

Was the transaction processed efficiently?

Yes No

Comments

How would you rate your overall experience? (1 = Poor, 5 = Excellent)

Additional Comments