Small Boutique Retail Mystery Shopper Evaluation Form

Shopper Information

Name Date of Visit Time of Visit

Store Details

Store Location Employee(s) Interacted With

Evaluation

Store Appearance Excellent Good Average Poor Were you greeted upon entering? Yes No Staff Product Knowledge Excellent Good Average Poor Staff Helpfulness Excellent Good Average Poor Cleanliness Excellent Good Average Poor

Comments & Observations

Positive Experiences Areas for Improvement

Overall Impression

Overall Rating Excellent Good Average Poor