Boutique Staff Orientation Checklist

General Orientation

• Introduction to boutique team and management
• Toured the store layout and departments
• Reviewed work hours, dress code, and policies
• Emergency procedures and contacts

Product Knowledge

• Familiarized with merchandise and brands
• Trained on new arrivals and promotions

Customer Service

• Greet and assist customers procedures
• Handling returns and exchanges

Sales & POS

• Trained on POS system operations
• Processing sales and receipts
• Gift wrapping procedures

Store Maintenance

• Restocking shelves and displays
• Opening and closing checklists

Trainer/Manager Notes