Dear Sir/Madam,

We hereby notify you that cargo shipped under the following details was found damaged upon arrival:

• Bill of Lading Number:
• Container/Seal Number:
• Vessel/Voyage:
• Port of Loading:
• Port of Discharge:
• Description of Goods:
• Date of Arrival:

Details of damage observed:


We request your prompt action regarding this matter and ask for a joint inspection at the earliest possible time. Please advise on the procedures for lodging a formal claim and the documentation required.

Kindly acknowledge receipt of this notification.

Thank you.