3PL KPI and Performance Metrics Agreement
1. Parties
This Agreement is made between
Client:
3PL Provider:
Effective Date:
2. Purpose
3. Key Performance Indicators (KPIs)
KPI
Description
Target Value
Measurement Frequency
Notes
On-Time Delivery
Inventory Accuracy
Order Accuracy
Return Rate
Damaged Goods Rate
4. Reporting and Review
5. Non-Performance and Remedies
6. Term and Termination
7. Agreement and Signatures
Client Representative
Date:
3PL Provider Representative
Date: