Urban Delivery Service Provider Assessment Template

Provider Information

Provider Name Contact Person Contact Email Contact Phone

Service Overview

Service Areas (cities, zones, etc.) Types of Vehicles Used Types of Deliveries (e.g., parcels, food, heavy goods)

Operational Details

Fleet Size Average Delivery Time (minutes) Hours of Operation

Technology & Integration

Technology Platforms (app, website, APIs, etc.) Real-time Tracking Available? Yes No

Performance Metrics

Metric	Value
On-Time Delivery Rate (%)
Customer Satisfaction Score
Number of Monthly Deliveries

Sustainability & Compliance

Green/Electric Fleet (%) Certifications / Compliance Information

Comments & Observations