Paratransit User Experience Feedback
Name
Date of Experience
Purpose of Trip
Pickup Location
Dropoff Location
Booking Process
How did you book your ride?
Phone
App
Website
Other
Comments about the booking process
Ride Experience
How would you rate the timeliness?
Excellent
Good
Fair
Poor
Vehicle Cleanliness
Excellent
Good
Fair
Poor
Driver Professionalism
Excellent
Good
Fair
Poor
Comments about your ride
Accessibility & Other Feedback
Did you experience any accessibility issues?
Yes
No
Suggestions for Improvement