Root Cause Downtime Documentation

1. Incident Details

Date & Time of Incident System(s) Affected Reported By

2. Incident Description

Summary of the Incident

3. Impact Analysis

Impact Description Downtime Duration

4. Root Cause Analysis

Root Cause

5. Resolution & Recovery

Actions Taken to Resolve

6. Preventive Actions

Steps to Prevent Recurrence

7. Additional Notes

Notes