Car Insurance Claim Service Survey
Full Name
Policy Number
Date of Claim
Claim Reference No.
How satisfied are you with the claim process?
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
How would you rate the communication from our staff?
Poor
Fair
Good
Very Good
Excellent
How prompt was the claim resolution?
Very slow
Slow
Average
Fast
Very fast
Any suggestions for improvement?
Other comments