Tire Shop Customer Satisfaction Questionnaire
Name
Email
Phone Number
1. How would you rate your overall experience?
1
2
3
4
5
2. How would you rate the quality of our service?
Excellent
Good
Average
Poor
3. How satisfied were you with the waiting time?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
4. How would you rate the friendliness of our staff?
Excellent
Good
Average
Poor
5. How would you rate the cleanliness of our shop?
Excellent
Good
Average
Poor
6. Were the tires you needed available?
Yes
No
7. What can we improve?
8. Additional comments or suggestions