IT Service End-User Satisfaction Survey
Name
Email
Department
How satisfied are you with the IT service you received?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
How would you rate the following?
Timeliness of service
Excellent
Good
Fair
Poor
Professionalism of staff
Excellent
Good
Fair
Poor
Communication
Excellent
Good
Fair
Poor
Issue resolution
Excellent
Good
Fair
Poor
What type of service did you receive?
Hardware Support
Software Support
Network/Internet
Other
Additional comments or suggestions