UI/UX Agency Capability Checklist

Research & Discovery

• User Research
• Stakeholder Interviews
• Competitive Analysis
• Persona Development
• Customer Journey Mapping

Strategy & Planning

• UX Strategy
• Information Architecture
• Content Strategy

Design

• Wireframing
• UI Design
• Interactive Prototyping
• Design System Creation

User Testing & Validation

• Usability Testing
• A/B Testing
• Analytics Review

Development Collaboration

• Design to Development Handoff
• Specification Documentation
• Agile Collaboration

Accessibility & Inclusivity

• Accessibility Auditing
• Inclusive Design

Project Management

• Timeline Management
• Stakeholder Communication

Additional Comments