SaaS Customer Feedback Survey
Name
Email
Company Name
Your Role/Position
How long have you been using our SaaS?
Less than 1 month
1-6 months
6-12 months
Over 1 year
How satisfied are you with our SaaS?
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
What do you like most about our SaaS?
What can we improve?
Any features you would like us to add?
How would you rate our customer support?
Very poor
Poor
Average
Good
Excellent
Would you recommend our SaaS to others?
Yes
No
Not sure
Additional Comments